Citta - Our Portfolio

Project Overview

It significantly reduces order fulfillment time and saves costs. Our CRM systems are designed to optimize delivery scheduling, route planning, and other transportation operations throughout your supply chain, incorporating automated processes in your workflows to achieve optimized service levels and reduce freight costs.
We make up a vital element of the supply chain by helping firms ensure that their product and services promptly get to target locations through competent methods.

Service:Courier
Industry:Courier
Company Name:Al Qeyadah Cargo & Clearing L.L.C
Location:Dubai, UAE
Address:Second Floor, Pearlplaza Complex, beside GT Sheth School, 150 Feet Ring Rd, near KKV Hall, Rajkot, Gujarat 360005
Project Timeline:6 Months
Website:https://www.cittasolutions.com/
Project Link:https://www.cittasolutions.com/

Pain Areas

Highly Competitive Industry: There are no thoughts on how FedEx, DHL, Royal Mail, and few others dominate the courier service market globally. These companies are the global players with wide networks riding on the strong pine of technology to benefit from. Competing with them is a David vs Goliath battle. Beheading these companies is no easy since the trust, capital and technology are in favor of them.
Market Demands: Another challenge for the courier company involves understanding the market data to better understand the demands. Going enthusiastic without the active knowledge may leave even live tracking for delivery falling flat.
Strong Increased Staffing Needs: Few courier companies rely heavily on the stringent manual process which may result in inflated staff with a lot of loopholes. Regardless of the training and attempts to standardize the process, the nature of business will always lead to some of the other manual difficulty.
Keeping Customers Updated: Courier business is getting dynamic with time. Customers like to stay updated with the whereabouts of their packages from time to time. And since they are now well-informed the question of loyalty doesn’t arise.

Solutions

Increase End-to-End Visibility: GPS-tracking and real-time updates provide logistics managers and office staff a complete overview of every occurrence in the field during the day.
Make logistics Process Paperless: More and more logistics firms are going paperless with the aid of courier management solutions, handling their delivery operations of maintaining records, e-signing, and all their bill generations online, and it’s not hard to see why.
Collect Complete Order Information: Data is everything when it comes to running a professional and growing business. With courier management software, the collection of accurate real-time information will be more accessible than ever.

Features

Innumerable features that are sensitive and designed to give your business a more convenient and reliable intelligent experience. Below we have listed down some of the primary features of the solution:

Manage Multiple Branches
Manage Multiple Hubs
Manage eCommerce Deliveries
Complete Cash on Delivery (CoD) Management
SMS & Email Alerts
Extensive Reporting
Mobile Application for the Delivery boys
APIs for the clients
Bulk Order Import
Real-Time Tracking
RFID & Bardcode Integration
Inter branch synchronization
Mobile Access to Data
Cloud-based ERP
OCR integration
Chatbots
BI-Powered Analytics & Reports
Payment Gateway with Trusted Banks
Dispatch Dashboard
Flexible and Scalable

Benefits

Your efficiencies can tend to wane if you are not utilizing all of your information in productive ways. Let’s now quickly discuss what are the primary business benefits of the system. Below we have listed down some of the primary benefits of the solution:

Less Time to Market
Data Security
Talk in your Customer's Language
Go Paperless
Tailor-made Solution
Improving your Responsiveness to Customers
Boost your on-time Deliveries
Maximize Yield from your Network
Have the Ability to Serve the Omnichannel World<
Reduce your Total Cost of Operations
Improve your Customer Satisfaction
Digital Documentation
Efficient Scheduling of Pick-ups and Deliveries
Saves on Fuel Costs
Route Optimization
Real-time Visibility
Access to Analytics

Modules

The Solution has a wide feature index and its capabilities have helped many businesses manage its operations & traditional processes in much-organized manner. Here are some of the most important modules of the leading software:

Warehouse Management: It uniquely allows managing warehouse operations hassle-free. Our solution allows you to keep records of packet entry, out for delivery, return orders, and much more in just a few clicks. Manage everything from one window with ease.
Customer Management: Comprehensive tools that allow you to customize prices, billing, and services to satisfy customer's specific needs. Client management also includes contract billing, sales tracking, electronic notifications, invoicing, and much more.
Vehicle Management: Our courier dispatch software helps dispatchers to know where the driver is, what packages they have and which driver is best suited for the next job. Our solution allows you to track vehicle health and their required maintenance.
Consignment Tracking: All the parcels/consignments can be tracked until they are delivered to the destination. Once delivered, the system has the proof of delivery for future references. Each parcel is given a unique tracking code which makes it easy for the customer as well as the admin to track the parcel.
Branch / Franchise Management: User will be Manage Multiple Franchises branch / Center using this module also it will manage freight Rate as per Branch. This module also manages the delivery and pickup center.
Invoice Management: Billing tools to help you save time by automating invoice generation with online payment gateways. Our solution shows flexible, powerful, and user-friendly pricing. An immense number of surcharges can also be automated with ease.

Technology

Version Control

VisualSVN

Development Skills

ASP.NET Core ASP.NET MVC React Native

Databases

Microsoft SQL Server

Frontend

HTML Jquery

Backend/Programing Lang.

Development Deliverables

API Integration API Database Architecture Database Design Database Development

Web Servers

Apache HTTP Server

IDE/Tools

Microsoft Visual Studio

Compatibility

Internet Explorer Google Chrome

Operating System

Internet Explorer Google Chrome

Hardware/Devices

Document
Particular	View

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Feel free to get in touch with us in any convenient way

Contact us by filling out the form below. We are available to discuss your specific project needs in greater detail to help you to find the best solution for you and your business.

Business Address

Citta Solutions Global LLC.

555, Republic Drive, Ste 311, Plano TX- 75074, USA

Citta Solutions Limited.

22 Netherly Dr, Etobicoke, Ontario, Canada, M9V3M2

Citta Solutions Pvt. Ltd.

#911, Times Square Arcade, Opp. Rambaug, Nr.Ravija Plaza, Thaltej-Shilaj Road, Thaltej, Ahmedabad-380059

Business Enquiries

[email protected] / +91 81 4029 7820

For Support

[email protected] / +91 70 4155 4142

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Courier Management System - Web Portal (UAE)