The global couriers and messengers’ market reached a value of nearly $541.6 billion in 2019, having grown at a compound annual growth rate (CAGR) of 9.3% since 2015, and is expected to grow at a CAGR of 11.1% to nearly $824.9 billion by 2023. The main function is to minimize delays and accelerate time to completion by cutting down on multitasking. With so many tasks to consider from planning to costing, manufacturing, servicing, marketing and sales, inventory management, and shipping and payment, it makes perfect sense that a mixture of technology and fleet management would be the go-to solution for thousands of existing courier businesses.
Courier, express, and parcel (CEP) services industry holds a bright potential for fast market growth. A basic rule for this industry is that volumes will grow at about twice the growth rate of GDP.
The manual shipment process is a tedious job for most courier services. But it has been the practice for a long time now. Even with the advent of technology, the underlying process still remains largely the same. It results in increased errors and waste of human hours.
If you keep your customer well informed of all the trouble you’re going through to try and fix the problem, then you build loyalty and create customer relationships that stick.
Customer experience is crucial for your business. Choosing a courier service that goes the extra mile for you and your customer can lead to repeat sales
Logistics and transportation managers often find the movement of freight between trade partners an uphill battle! It is necessary to make the transit easier, cheaper, and more efficient
To facilitate customers and be more competitive, courier companies are constantly exploring ways to be leaner, lighter, and more flexible. Businesses need to continuously evolve in order to stay relevant and the demand to offer more competitive prices and ‘more-for-less’ will keep growing.
Our primary objective is to build long-lasting relationships with our clients and partners - relationships based on trust, professional approach, and enjoying what we do. One of the core philosophies at Citta Solutions is to keep it simple. Our processes are designed to address your needs and satisfaction with your requirements. We know the value of human relationships.
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