Case Study

Redbus

redbus

redBus is the number 1 inter-city bus ticketing service in the world. redBus is a part of ibibo Group , India’s primary online travel group that also owns the leading hotels and air aggregator, goibibo.com

Founded in 2006 in Bangalore, India, redBus now connects various cities across the globe with just a click of a button. redBus has revolutionized the online bus ticket booking industry by bringing together over 2,000 bus operators covering over 100,000 routes across countries.
With its mobile app downloaded by over 7.5 million loyal customers, redBus is the largest community of bus travellers in the world.

redBus provides bus travellers, the most uncomplicated and hassle-free booking experience ever. Choose your destination, select bus based on user ratings, view the seat layout, choose convenient seats, and book your ticket in just a few clicks! The redBus experience does not end with the booking.

In a series of industry leading features, redBus offers navigation to bus boarding points, real-time tracking of buses and information on rest stops. redBus also partners with leading bus operators to provide exclusive ‘Red Deals” to customers booking on redBus. A dedicated 24*7 customer-care team is available to cater to all the passengers needs while they are on-the- go.

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Objective

redBus tracking application intended to develop a market - place for Bus owner or peoples where they can Track bus with an ease.Aim was to make redBus was worry free about recognition of bus exact place.

challenge

Synopsis

redBus tracking help bus agents, owner and traveller to track bus. So they will reach on time at bus stop.

It helps traveller`s relatives to know about exact bus location.So that they know them relatives are travelling right path.

The Result of Our Work

  • Rationalization of time and activity management
  • Increase of public safety
  • Contribution on saving natural environment
results

Pain Area

  • Facing challenges in the form of logistical problems.
  • Mismanagement of the drivers.
  • Manhandling of the GPS device.
  • Timely allotment of buses for installation of the GPS devices.
  • Timely allotment of Bus Queue Shelters for installation of PIS.
  • Getting timely approvals from different stakeholders.
  • Connectivity issue – Whenever bus goes on hilly terrain, there is a connectivity problem.

Target Audience

  • Bus Agencies
  • Bus Booking Poeple`s
  • Travel Agencies

Acknowledgment

We had successfully completed the project in timely manner by considering all the user requirements and therefore got appreciation from client on successful closure of the project.