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This is a process done to expose the defects in the product pertaining to its usability. As we are living in an era of information sharing over the internet, new websites get launched almost every day. But, some of these in spite of having an attractive layout fail miserably due to navigation difficulties by the end user. Same fate can be of a newly launched mobile application even. At Citta Solutions, we offer world class website usability testing as well as mobile usability testing services to rule out any such incident. It is better to do software testing in the initial phase of the product development to save both time and money.